By Clifton L. Taulbert
In our work with organizations on leadership development, we frequently conduct surveys to determine what is needed to improve the health and success of the organization. Invariably, righting a perceived “lack of respect” leads the list.
What, really, is “respect”?
Why is it so important?
In the 1960s, soul singer Aretha Franklin suggested that we find out what it means to the person demanding it. I tend to agree.
Respect in the workplace is not just an individual concept. It is an important part of a much bigger imperative – building and sustaining relationships.
Relationship-building includes valuing others by getting to know them. I think that is what Ms. Franklin meant in her solid-gold hit.
Take the time to know me.
Spend time with me.
Let me talk. Hear me out.
Give me the opportunity to be involved in worthwhile projects.
Praise my accomplishments when due.
I need more than a one-time handshake.
Respect and the feeling of being respected emerge as high-quality relationships are built. And so it is in the workplace. If leaders do not lead the way – taking time to really get to know the people they work with – lack of respect will continue to undermine organizational health and effectiveness.
To be sure, respect is more than a word. More than actions. It’s an attitude. A state of mind. A way of being toward self and others.
When a workplace culture is rooted in respect at all levels and across all levels, it will positively impact planning, production and delivery. And as I tell workshop participants, respect cannot be downloaded or purchased at a retail outlet. It simply shows up … if we choose to give it a ride. And when all members of the team feel respected, affirmed and included, your company’s bottom line will benefit.
Clifton Taulbert is the renowned and award-winning author of Eight Habits of the Heart, Once Upon a Time When We Were Colored, The Last Train North, and Watching Our Crops Come In. Taulbert is also an internationally recognized speaker and consultant to organizations on issues related to “building community.”
This article originally appeared in The Business Owner Journal, the periodical of choice for owners of small and midsize private businesses. All rights reserved, D.L. Perkins LLC. © 2012.
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